Referral Policy

1. Introduction

This Referral Policy ("Policy") governs the ShopPlus Referral Program and explains the terms, conditions, eligibility requirements, and procedures applicable to Users who participate in referring new customers to the ShopPlus Platform. The purpose of the Referral Program is to encourage existing Businesses and Authorized Users to introduce ShopPlus to other eligible businesses while rewarding successful referrals with promotional subscription benefits. Under the Referral Program, ShopPlus may offer eligible participants one (1) month of its Enterprise Plan or such other promotional reward as may be announced from time to time. Depending on the promotional campaign active at the time of the referral, the reward may be granted immediately after the referred Business successfully registers an eligible ShopPlus account, or it may become available only after the referred Business purchases and activates an eligible paid subscription. The applicable reward conditions shall always be determined by the specific promotional campaign published by ShopPlus. This Policy applies to every individual, Business, account holder, administrator, or Authorized User who participates in the Referral Program through the ShopPlus website, mobile application, or any other officially supported platform. By participating in the Referral Program, every participant confirms that they have read, understood, and agreed to comply with this Policy, together with the applicable Terms and Conditions, Privacy Policy, Cancellation Policy, and any other policies governing the use of ShopPlus.

The ShopPlus Referral Program is designed to promote genuine business growth through legitimate customer recommendations rather than advertising, affiliate marketing, or commercial lead generation activities. The Referral Program is intended solely for introducing new businesses that have a genuine interest in using ShopPlus for managing their business operations, including inventory, sales, purchases, repairs, warranties, customer management, staff administration, financial management, reporting, and other supported services. Referral rewards are promotional benefits provided at the sole discretion of ShopPlus and should not be interpreted as cash incentives, commissions, employment compensation, agency fees, partnership income, or any other form of guaranteed financial remuneration. Participation in the Referral Program does not create any partnership, franchise, agency, employment, joint venture, or representative relationship between ShopPlus and the referring User. Participants are expected to promote ShopPlus honestly, ethically, and lawfully, without making false, misleading, exaggerated, or unauthorized representations regarding the Platform, its pricing, features, subscription plans, or future developments. ShopPlus reserves the right to determine the eligibility of every referral, verify compliance with this Policy, and reject any referral that appears to violate the spirit or requirements of the Referral Program.

ShopPlus may modify, suspend, replace, or discontinue the Referral Program or any of its promotional benefits at any time in response to business requirements, marketing strategies, legal obligations, operational considerations, or technological developments. Such changes may include modifications to reward eligibility, reward value, referral conditions, promotional periods, subscription requirements, redemption procedures, or any other aspect of the Referral Program. Unless expressly stated otherwise, participation in the Referral Program does not guarantee that rewards will always remain available or that future campaigns will offer identical benefits. ShopPlus reserves the right to review every referral for authenticity, prevent fraudulent activities, investigate suspected abuse, and withhold or revoke referral rewards where there is reasonable evidence of policy violations, duplicate accounts, self-referrals, fake registrations, or any activity intended to manipulate the Referral Program. Any decisions made by ShopPlus regarding the administration of the Referral Program shall be final and binding, subject to applicable law. By participating in the ShopPlus Referral Program, every User acknowledges that referral rewards are promotional benefits provided subject to this Policy, accepts the eligibility requirements and conditions described herein, and agrees to participate in a fair, transparent, and responsible manner that supports the legitimate growth of the ShopPlus community.

2. Eligibility to Participate

Participation in the ShopPlus Referral Program is available only to eligible Users who maintain a valid and active ShopPlus account and satisfy the requirements established under this Referral Policy. Unless otherwise specified by a particular promotional campaign, the Referral Program is open exclusively to registered Businesses, account owners, administrators, or Authorized Users who have successfully completed the registration process and are authorized to use the Platform in accordance with the applicable Terms and Conditions. ShopPlus reserves the right to require account verification, business verification, identity confirmation, mobile number verification, email verification, or any other reasonable authentication procedure before allowing participation in the Referral Program or before issuing any referral reward. Users whose accounts have been suspended, terminated, restricted, or are under investigation for suspected fraud, abuse, policy violations, or unlawful activities shall not be eligible to participate in the Referral Program until such restrictions have been removed by ShopPlus. Participation in the Referral Program is entirely voluntary and does not create any contractual entitlement to receive referral rewards beyond the conditions expressly described in this Policy. ShopPlus reserves the right to determine eligibility at its sole discretion while ensuring compliance with applicable laws and maintaining the integrity of the Referral Program.

To qualify as a valid referral, the referred individual or Business must be a genuine new customer who has not previously registered, subscribed to, or maintained an active ShopPlus account using the same business information, mobile number, email address, tax identification number, device, payment method, or any other identifier reasonably used by ShopPlus to determine account uniqueness. Existing Users, previously cancelled accounts, duplicate registrations, or Businesses attempting to create multiple accounts for the purpose of earning referral rewards shall not qualify as eligible referrals. The referred Business must complete the registration process using the official referral link, referral code, invitation mechanism, or any other referral method approved by ShopPlus at the time of registration. Where the applicable promotional campaign requires the referred Business to purchase an eligible paid subscription before a referral reward becomes available, such purchase must be successfully completed using a valid payment method, and the subscription must remain in good standing in accordance with the campaign requirements. ShopPlus reserves the right to reject referrals where the registration cannot be accurately attributed to the referring User due to incorrect referral codes, expired referral links, technical limitations, incomplete registration, or failure to satisfy the applicable promotional conditions. Businesses acknowledge that eligibility for participation does not guarantee the issuance of referral rewards unless every applicable requirement has been successfully fulfilled.

ShopPlus may establish additional eligibility criteria from time to time based on business requirements, marketing campaigns, geographic availability, subscription plans, promotional periods, or legal and regulatory obligations. Certain referral campaigns may be limited to specific countries, business categories, subscription plans, enterprise customers, promotional events, or newly registered Users, while others may be available only for a limited period or subject to predefined participation limits. ShopPlus also reserves the right to exclude employees, contractors, affiliates, channel partners, resellers, distributors, marketing agencies, or any other categories of individuals from participating in the Referral Program where necessary to prevent conflicts of interest or ensure fair administration of promotional activities. The eligibility requirements applicable to a specific referral campaign shall be communicated through the official ShopPlus website, mobile application, dashboard notifications, promotional materials, or other authorized communication channels. By participating in the ShopPlus Referral Program, every User confirms that they satisfy all applicable eligibility requirements, will provide accurate and truthful information throughout the referral process, and agree that ShopPlus shall have the sole authority to determine whether a referral qualifies for promotional rewards under the applicable Referral Program.

3. Referral Process

The ShopPlus Referral Program enables eligible Users to invite new Businesses to register and use the ShopPlus Platform through an official referral mechanism provided by ShopPlus. Subject to the availability of the Referral Program, eligible Users may receive a unique referral link, referral code, invitation URL, QR code, or any other referral identifier generated by the Platform. The referring User may share this referral identifier with prospective Businesses through lawful and ethical means, including email, messaging applications, social media, business networking, or direct communication, provided that such activities comply with this Referral Policy and all applicable laws relating to electronic communications, advertising, and anti-spam practices. The referral identifier must remain unaltered and must be used only for its intended purpose of introducing genuine new Businesses to ShopPlus. The referred Business must register its ShopPlus account using the official referral link or enter the valid referral code during the registration process, as instructed by ShopPlus. Referral relationships that cannot be accurately tracked due to incorrect referral codes, modified referral links, expired promotional campaigns, browser restrictions, technical issues outside the reasonable control of ShopPlus, or failure to follow the prescribed referral procedure may not qualify for referral rewards. ShopPlus reserves the right to determine whether a referral has been successfully attributed based on its internal tracking systems, referral records, and verification procedures, and such determination shall be final unless otherwise required by applicable law.

A referral shall be considered successful only after the referred Business satisfies all eligibility requirements applicable to the active Referral Program. Depending upon the promotional campaign in effect at the time of registration, the referred Business may be required to complete only the account registration process, or it may also be required to purchase and activate an eligible paid subscription before the referring User becomes entitled to receive the promotional reward. The applicable referral conditions shall always be governed by the official campaign terms published by ShopPlus. In addition to registration or subscription requirements, ShopPlus may require successful identity verification, business verification, mobile number verification, email verification, payment confirmation, or any other reasonable validation process before recognizing a referral as eligible. ShopPlus further reserves the right to review referral activity to verify that the referred Business is a genuine new customer and that the referral has not resulted from self-referrals, duplicate accounts, fraudulent registrations, artificial account creation, automated systems, or any other activity intended to manipulate the Referral Program. Referral rewards shall only be processed after ShopPlus has completed all necessary verification procedures and confirmed that both the referring User and the referred Business fully satisfy the applicable eligibility requirements. Businesses acknowledge that merely sharing a referral link or referral code does not automatically guarantee entitlement to a promotional reward.

Throughout the referral process, both the referring User and the referred Business are expected to provide accurate, complete, and truthful information and to cooperate with any reasonable verification requests made by ShopPlus. Participants shall not engage in misleading advertising, false representations, unsolicited commercial communications, deceptive marketing practices, or any conduct that could damage the reputation of ShopPlus or mislead prospective customers regarding the features, pricing, subscription plans, or promotional benefits of the Platform. ShopPlus reserves the right to suspend, reject, delay, or invalidate any referral that appears to violate this Policy or that cannot be reasonably verified through its internal systems. The Company may also maintain records relating to referral activities for auditing, fraud prevention, dispute resolution, customer support, legal compliance, and operational purposes in accordance with its Privacy Policy. ShopPlus may periodically improve, replace, or modify the referral process, referral tracking technology, registration workflow, verification procedures, or promotional mechanics to enhance security, reliability, and user experience. By participating in the ShopPlus Referral Program, every User acknowledges that successful referrals are determined solely in accordance with the official referral process established by ShopPlus and agrees to comply with all procedures, verification requirements, and operational guidelines governing the Referral Program.

4. Referral Rewards

As part of the ShopPlus Referral Program, eligible Users may receive promotional rewards for successfully referring new Businesses to the Platform in accordance with this Referral Policy and the applicable promotional campaign. Unless otherwise announced by ShopPlus, the standard referral reward consists of one (1) month of access to the ShopPlus Enterprise Plan, which provides premium features and functionality available under the Enterprise subscription at the time the reward is activated. The referral reward is intended solely as a promotional subscription benefit and does not constitute cash, monetary compensation, commission, salary, rebate, cashback, or any other form of financial payment. The Enterprise Plan awarded through the Referral Program may include access to premium modules, advanced reporting, enhanced business management tools, priority features, additional operational capabilities, or other benefits offered under the Enterprise subscription package, subject to the features available at the time of redemption. ShopPlus reserves the right to modify the features included within the Enterprise Plan from time to time as part of its normal product development process, and referral participants acknowledge that the promotional reward shall provide access only to the Enterprise features available during the applicable reward period. Referral rewards are issued exclusively for promotional purposes and may not be redeemed for cash, transferred to another individual or Business, exchanged for a different subscription plan, converted into account credit, or substituted for any other promotional benefit unless expressly authorized in writing by ShopPlus.

The method by which referral rewards are earned and activated depends upon the promotional campaign that is active at the time the referral is made. Under certain campaigns, the referring User may receive one (1) month of the Enterprise Plan immediately after the referred Business successfully completes the registration process using the official referral link or referral code. Under other campaigns, the referral reward may become available only after the referred Business purchases and successfully activates an eligible paid ShopPlus subscription and satisfies any applicable verification requirements. ShopPlus may also introduce additional promotional campaigns with different reward conditions, eligibility requirements, activation timelines, or subscription criteria from time to time. The applicable reward model shall always be communicated through the official ShopPlus website, application, dashboard notifications, promotional materials, or other authorized communication channels. Referral rewards shall only be issued after ShopPlus has verified that the referral satisfies all applicable eligibility requirements and that neither the referring User nor the referred Business has violated this Referral Policy or engaged in fraudulent, deceptive, or abusive activities. ShopPlus reserves the right to delay reward activation while conducting verification, reviewing referral authenticity, confirming payment status, investigating suspected policy violations, or resolving technical issues affecting referral tracking. Users acknowledge that referral rewards are conditional promotional benefits and shall only become available after successful completion of all verification and qualification requirements established by ShopPlus.

Once activated, the one (1) month Enterprise Plan reward shall be applied to the eligible ShopPlus account in the manner determined by ShopPlus. Depending upon the applicable subscription status of the referring User, the promotional month may extend an existing Enterprise subscription, temporarily upgrade an eligible subscription to the Enterprise Plan for one month, or activate Enterprise access for an eligible free or lower-tier account where permitted by the active campaign. Referral rewards are personal to the eligible account and may only be used by the account for which they were issued. ShopPlus reserves the right to establish limits on the number of rewards that may be earned, the maximum promotional period that may be accumulated, the validity period of unused rewards, and the order in which multiple promotional benefits are applied to an account. If ShopPlus determines that a referral reward was issued due to fraud, duplicate registrations, self-referrals, payment reversals, cancelled qualifying subscriptions, system manipulation, or any other violation of this Policy, ShopPlus may revoke the promotional benefit without prior notice and, where appropriate, suspend or terminate participation in the Referral Program. By participating in the ShopPlus Referral Program, every User acknowledges that referral rewards are discretionary promotional benefits subject to verification, accepts the reward conditions applicable to the active campaign, and agrees that ShopPlus shall have the sole authority to determine the issuance, activation, duration, and administration of all referral rewards in accordance with this Policy.

5. Reward Activation Conditions

The activation of referral rewards under the ShopPlus Referral Program is subject to the successful completion of the eligibility requirements established for the applicable promotional campaign. ShopPlus may operate different referral campaigns from time to time, each with its own reward activation criteria, promotional duration, and qualifying conditions. Depending on the campaign active at the time the referral is made, the referring User may become eligible to receive one (1) month of the ShopPlus Enterprise Plan immediately after the referred Business successfully completes its account registration using the official referral link or referral code, or the reward may be activated only after the referred Business purchases and successfully activates an eligible paid ShopPlus subscription. The applicable reward activation model shall be determined solely by the official promotional campaign published by ShopPlus and may vary across different promotional periods, geographic regions, subscription plans, marketing initiatives, or business categories. ShopPlus reserves the right to modify, replace, suspend, or discontinue any reward activation model without prior notice, provided that such modifications do not adversely affect rewards that have already been validly earned under an active campaign unless otherwise required for fraud prevention, legal compliance, or operational necessity. Participation in the Referral Program does not guarantee immediate reward activation, and Users acknowledge that all referral rewards remain subject to verification, approval, and compliance with this Referral Policy.

Where a referral campaign provides immediate reward activation upon successful registration, the referred Business must complete the registration process using a valid referral link or referral code, provide all required registration information accurately, and successfully satisfy any verification procedures implemented by ShopPlus, including but not limited to email verification, mobile number verification, business verification, identity confirmation, or any other reasonable authentication process. Where the applicable campaign requires the referred Business to purchase a subscription before the reward is activated, the subscription must be successfully purchased using an approved payment method, the payment must be completed without reversal, chargeback, or cancellation, and the subscription must remain active in accordance with the qualifying conditions specified by ShopPlus. Trial accounts, complimentary subscriptions, refunded purchases, cancelled subscriptions, promotional accounts, duplicate registrations, or subscriptions obtained through fraudulent or unauthorized means may not qualify for reward activation unless expressly permitted by the applicable campaign. ShopPlus reserves the right to conduct manual or automated verification of all referral activities before activating any promotional reward and may delay activation while investigating technical issues, payment confirmations, referral authenticity, suspected policy violations, or any other matter affecting the integrity of the Referral Program. Users acknowledge that referral rewards shall not be activated until ShopPlus has confirmed that all applicable qualification requirements have been successfully fulfilled.

Upon successful verification, the eligible referral reward shall be credited to the referring User's ShopPlus account in the form of one (1) month of Enterprise Plan access or such other promotional benefit announced under the applicable campaign. ShopPlus shall determine the method and timing of reward activation, including whether the promotional month is applied immediately, scheduled to begin after the expiration of an existing subscription, added as an extension to an active Enterprise Plan, or activated through another technically appropriate method consistent with the Platform's subscription management system. ShopPlus may notify the referring User regarding successful reward activation through the Platform dashboard, registered email address, mobile application notifications, or any other official communication channel. If ShopPlus determines after activation that the referral was based on inaccurate information, fraudulent activity, duplicate accounts, self-referrals, payment reversals, violation of this Policy, or any attempt to manipulate the Referral Program, ShopPlus reserves the right to revoke the referral reward, reverse any promotional benefits already granted, and take additional action including suspension or termination of the User's participation in the Referral Program. By participating in the ShopPlus Referral Program, every User acknowledges that reward activation is conditional upon full compliance with the applicable campaign requirements, accepts that ShopPlus has sole authority to determine whether the activation conditions have been satisfied, and agrees that the Company's verification and activation decisions shall govern the issuance of all referral rewards under this Policy.

6. Subscription Requirements

Certain referral campaigns offered by ShopPlus may require the referred Business to purchase and activate an eligible paid subscription before the referring User becomes entitled to receive the referral reward. Where such a requirement applies, only subscriptions that meet the qualifying conditions established by ShopPlus shall be considered valid for the Referral Program. Eligible subscription plans, minimum subscription duration, applicable pricing, promotional exclusions, and other qualifying criteria may vary depending on the specific referral campaign and shall be communicated through the official ShopPlus website, mobile application, dashboard notifications, or other authorized communication channels. Unless otherwise expressly stated, free trials, complimentary subscriptions, promotional plans issued without payment, beta access programs, internal testing accounts, reseller accounts, or subscriptions obtained through unauthorized means shall not qualify as eligible subscriptions for referral rewards. The referred Business must successfully complete the subscription purchase using an approved payment method, and the payment must be verified and accepted by ShopPlus before the referral is considered complete. ShopPlus reserves the right to establish different subscription eligibility requirements for different promotional campaigns, business categories, geographic regions, or customer segments. Participation in the Referral Program does not guarantee a referral reward unless all applicable subscription requirements have been fully satisfied in accordance with this Policy and the terms of the active promotional campaign.

For a subscription to qualify under the Referral Program, it must remain active and in good standing for any minimum qualifying period specified by ShopPlus. If the referred Business cancels the subscription immediately after purchase, requests a refund, reverses the payment, initiates a chargeback, violates the Terms and Conditions, or otherwise causes the qualifying subscription to become invalid before the required eligibility conditions have been satisfied, ShopPlus reserves the right to withhold, delay, or revoke the corresponding referral reward. Similarly, subscriptions purchased using fraudulent payment methods, stolen financial information, unauthorized promotional credits, manipulated discounts, duplicate accounts, or any practice intended to circumvent the Referral Program shall not qualify for reward eligibility. ShopPlus may perform manual or automated verification of payment records, subscription history, account authenticity, billing status, and other relevant information before confirming that the subscription requirements have been fulfilled. Where payment is processed through third-party payment gateways, banks, digital wallets, or financial institutions, ShopPlus may also wait for successful payment confirmation and settlement before activating any referral reward. Users acknowledge that successful subscription payment alone may not automatically guarantee reward eligibility if any other requirement of the Referral Program remains unsatisfied.

ShopPlus reserves the right to modify the qualifying subscription requirements at any time in response to changes in subscription plans, pricing models, promotional campaigns, business strategies, legal obligations, or operational requirements. Such modifications may include changes to the eligible subscription plans, minimum billing periods, qualifying payment amounts, verification procedures, promotional exclusions, or other conditions necessary for earning referral rewards. Any revised subscription requirements shall apply prospectively and shall be communicated through the official ShopPlus communication channels before becoming effective where reasonably practicable. Existing referral rewards that have already been validly earned under a previous campaign shall generally remain unaffected unless the reward was obtained through fraud, abuse, policy violations, or other unauthorized activities. ShopPlus shall have the sole authority to determine whether a subscription satisfies the applicable eligibility criteria and whether the referral reward should be issued. By participating in the ShopPlus Referral Program, every User acknowledges that qualifying subscription requirements form an essential part of the referral process, agrees that referral rewards are contingent upon the successful completion of all applicable subscription conditions, and accepts that ShopPlus's verification and eligibility determinations shall be final and binding to the fullest extent permitted by applicable law.

7. Reward Redemption

The redemption of referral rewards under the ShopPlus Referral Program shall be governed by the specific terms of the applicable promotional campaign and the internal systems of ShopPlus used for subscription management. Once a referral has been successfully verified and approved in accordance with this Policy, the eligible reward—typically one (1) month of ShopPlus Enterprise Plan access—shall be credited to the referring User’s account in a manner determined solely by ShopPlus. The reward may be applied as an extension of an existing Enterprise subscription, a temporary upgrade from a lower-tier plan, or activation of Enterprise features for an eligible account, depending on the User’s current subscription status and the technical configuration of the Platform. ShopPlus reserves the exclusive right to determine the method, timing, and sequence of reward application, and Users acknowledge that such determination shall be final and binding.

Referral rewards must be redeemed within the validity period specified by ShopPlus, if any such period is communicated for a particular promotional campaign. In cases where no explicit validity period is defined, ShopPlus may still impose reasonable administrative limits on the redemption timeline to ensure proper system management and prevent misuse of promotional benefits. Unredeemed or unused rewards may expire automatically without notice if they are not applied within the applicable timeframe or if the User’s account becomes inactive, suspended, or terminated due to violation of this Policy or any other governing agreement. Referral rewards are strictly non-transferable and may only be redeemed by the account that originally earned them. Any attempt to transfer, sell, assign, or otherwise misuse referral rewards shall result in immediate cancellation of the reward and may lead to suspension or termination of participation in the Referral Program. ShopPlus does not provide cash alternatives, credit conversions, or substitute benefits in place of referral rewards, and all rewards must be used strictly in the form of Enterprise Plan access as defined by the Platform at the time of redemption.

Upon redemption, the Enterprise Plan benefits granted through the Referral Program shall be subject to the features, limitations, and service conditions applicable at the time of activation. ShopPlus reserves the right to update or modify Enterprise Plan features from time to time as part of its product development cycle, and such changes may apply to referral rewards already redeemed, provided that they do not materially undermine the essential nature of the promotional benefit. If a User already has an active Enterprise subscription, the referral reward may be applied either as an extension of the subscription period or as an adjustment to the billing cycle, depending on system capability and internal policy. ShopPlus may also restrict the cumulative use of multiple referral rewards or impose caps on the total promotional benefits that can be applied to a single account within a defined period. In the event of any dispute regarding reward redemption, ShopPlus reserves the right to review all relevant records, verify eligibility, and make a final determination regarding the application or rejection of the reward. By participating in the Referral Program, Users acknowledge that reward redemption is subject to system availability, policy compliance, verification procedures, and administrative discretion exercised by ShopPlus, and agree that all redemption decisions shall be governed exclusively by the terms of this Policy.

8. Referral Restrictions

To maintain the integrity, fairness, and intended purpose of the ShopPlus Referral Program, certain restrictions apply to all participants. Users are strictly prohibited from engaging in any activity that manipulates, abuses, or artificially inflates referral counts, registration numbers, subscription purchases, or any other metric used to determine referral eligibility or reward issuance. This includes, without limitation, self-referrals where a User creates multiple accounts using the same or different identifiers, false or misleading registrations, creation of dummy or fake Businesses, automated sign-ups using bots or scripts, or any attempt to generate referrals through non-human or artificially generated traffic. ShopPlus reserves the right to determine, based on its internal systems, analytics, and verification processes, whether a referral is genuine and compliant with this Policy. Any referral found to be associated with fraudulent, suspicious, or unauthorized activity shall be deemed invalid and shall not qualify for any referral reward.

Users are also prohibited from misusing referral links or codes through spam, unsolicited bulk messaging, deceptive advertising, or any form of communication that violates applicable laws governing electronic communications, anti-spam regulations, or platform usage policies. Referral links must only be shared with genuine potential users who have a legitimate interest in using ShopPlus for business purposes. Any attempt to distribute referral links through misleading websites, fake promotions, impersonation of ShopPlus, or unauthorized marketing campaigns is strictly prohibited. ShopPlus may monitor referral activity to detect abuse patterns, unusual sign-up behavior, or other indicators of manipulation, and reserves the right to suspend or terminate referral privileges for Users who violate these restrictions. In cases of severe abuse, ShopPlus may also suspend or terminate the associated ShopPlus account, revoke earned rewards, and block future participation in the Referral Program without prior notice.

Additionally, Users must not attempt to exploit technical vulnerabilities, system errors, tracking limitations, or platform loopholes to gain unauthorized referral benefits. This includes manipulating referral tracking mechanisms, altering referral links, bypassing verification processes, or using third-party tools designed to simulate or falsify referral activity. Any such activity shall be considered a serious violation of this Policy and may result in immediate disqualification from the Referral Program as well as additional enforcement actions under the Terms and Conditions of ShopPlus. Employees, contractors, partners, resellers, or any individuals with privileged access to ShopPlus systems are strictly prohibited from using their position to gain unfair advantages in the Referral Program or to generate artificial referrals. ShopPlus reserves the right to investigate any suspected violation of this section and may require Users to provide additional information or documentation to verify compliance.

By participating in the ShopPlus Referral Program, every User agrees to abide by these restrictions and acknowledges that any breach of this section may result in the loss of referral eligibility, revocation of rewards, suspension of account privileges, and other corrective actions deemed necessary by ShopPlus to protect the fairness and integrity of the Referral Program.

9. Fraud Prevention

ShopPlus is committed to maintaining a secure, transparent, and fair Referral Program, and therefore implements strict fraud prevention measures to detect, prevent, and address any form of abuse or manipulation. Any attempt to obtain referral rewards through fraudulent, deceptive, or artificial means is strictly prohibited and may result in immediate disqualification from the Referral Program, revocation of earned rewards, suspension of the associated ShopPlus account, and other corrective actions deemed necessary by ShopPlus. Fraudulent activities may include, but are not limited to, creating multiple accounts for the purpose of self-referral, using false or misleading business information, generating fake registrations, utilizing bots, scripts, or automated systems to simulate referral activity, manipulating referral tracking mechanisms, or engaging in any behavior intended to artificially inflate referral counts or rewards. ShopPlus reserves the right to use automated systems, manual review processes, behavioral analysis tools, and other internal monitoring mechanisms to identify suspicious patterns or anomalies in referral activity. Users acknowledge that ShopPlus has full discretion to determine whether referral behavior is genuine and compliant with this Policy based on available data, system logs, verification results, and any other relevant information.

Where suspicious activity is detected, ShopPlus may temporarily suspend referral rewards, delay processing of pending rewards, restrict account functionality, or place the account under investigation until a full review has been completed. During such investigation, Users may be required to provide additional documentation, clarification, or supporting evidence to verify the legitimacy of referrals and associated accounts. Failure to cooperate with such verification requests may result in permanent disqualification from the Referral Program. ShopPlus may also invalidate referrals that are found to be associated with fraudulent behavior, including referrals that originated from fake accounts, duplicate registrations, or improperly obtained user data. In cases where fraud or abuse is confirmed, ShopPlus reserves the right to permanently revoke referral rewards without compensation and may take additional enforcement actions, including termination of accounts involved in the violation. If fraudulent activity is determined to have caused financial or operational harm to ShopPlus or its users, ShopPlus may pursue legal remedies, including recovery of losses, damages, and associated costs, to the fullest extent permitted by applicable law.

ShopPlus continuously improves its fraud detection and prevention systems to ensure the integrity of the Referral Program and to protect genuine users from unfair practices. These systems may include monitoring IP addresses, device identifiers, registration patterns, payment behaviors, and other technical indicators used to detect abuse or irregular activity. While ShopPlus strives to ensure accuracy in its detection mechanisms, Users acknowledge that all fraud determinations are made in good faith based on available evidence and internal evaluation methods. ShopPlus shall not be liable for any indirect consequences arising from the enforcement of fraud prevention measures, including temporary suspension of accounts or withholding of rewards during investigation. By participating in the ShopPlus Referral Program, Users agree to comply fully with all fraud prevention policies, cooperate with verification procedures when requested, and accept that ShopPlus has the sole authority to determine the authenticity of referral activity and enforce appropriate actions to protect the integrity of the Program.

10. Reward Limitations

Referral rewards under the ShopPlus Referral Program are subject to certain limitations designed to ensure fair usage, prevent abuse, and maintain the sustainability of the promotional system. All referral rewards are strictly non-transferable and may only be used by the account to which they are originally issued. Users are not permitted to transfer, assign, sell, share, or otherwise provide referral rewards to any other individual, Business, or third party. Any attempt to transfer or misuse referral rewards in violation of this Policy shall result in immediate cancellation of the reward and may lead to suspension or termination from the Referral Program. Referral rewards have no cash value and cannot be redeemed, exchanged, or converted into money, credits, discounts, or any alternative financial compensation unless explicitly authorized by ShopPlus in writing. The reward is limited solely to the provision of one (1) month access to the ShopPlus Enterprise Plan or such other promotional benefit as defined under the applicable campaign, and Users acknowledge that no ownership rights are created through the issuance of such promotional access.

ShopPlus may impose limits on the number of referral rewards that a User can earn within a defined period, per campaign, per account, or per Business entity. These limitations may vary depending on promotional strategies, regional campaigns, subscription structures, or risk management policies. ShopPlus reserves the right to define, modify, or enforce such limits at its sole discretion, including placing caps on total rewards earned across multiple campaigns or restricting eligibility once a certain threshold has been reached. In addition, referral rewards may be subject to expiration timelines, meaning that any unused or unredeemed reward may automatically expire after a specified period or upon account inactivity, suspension, or termination. ShopPlus shall not be liable for any loss of rewards resulting from failure to redeem within the applicable timeframe or due to account restrictions imposed under this Policy or other governing agreements.

Referral rewards are also limited by technical and operational constraints of the ShopPlus Platform. This includes limitations related to subscription management systems, billing cycles, feature availability, and integration compatibility. In certain cases, referral rewards may not be combinable with other promotional offers, discounts, or enterprise agreements unless explicitly permitted by ShopPlus. Where multiple rewards exist on a single account, ShopPlus reserves the right to determine the order in which such rewards are applied, stacked, or utilized, or to restrict simultaneous usage to prevent misuse or system conflicts. ShopPlus also retains the right to withhold or revoke referral rewards in cases where the reward was issued due to error, fraud, policy violation, or technical malfunction. Users acknowledge that referral rewards are provided as a discretionary promotional benefit and not as a guaranteed entitlement, and that ShopPlus has full authority to define and enforce all applicable limitations in order to maintain the integrity, security, and fairness of the Referral Program.

11. Expiration and Forfeiture

Referral rewards issued under the ShopPlus Referral Program are subject to validity periods, usage conditions, and administrative policies designed to ensure proper management of promotional benefits. Unless otherwise specified in a particular campaign, referral rewards must be redeemed within the timeframe determined by ShopPlus, as communicated through the Platform or official promotional materials. If a reward is not redeemed within the applicable validity period, it shall automatically expire without further notice, and the User shall no longer have any right to claim, restore, or request reinstatement of such expired reward. ShopPlus shall not be liable for any loss or inconvenience arising from the failure to redeem referral rewards within the prescribed period. Users are responsible for tracking their available rewards, monitoring validity timelines, and ensuring timely utilization of promotional benefits in accordance with this Policy.

Referral rewards may also be forfeited in certain circumstances where the User’s account becomes inactive, suspended, restricted, or terminated due to violation of the Terms and Conditions, Privacy Policy, Referral Policy, or any other governing agreement applicable to the use of ShopPlus. In such cases, all unredeemed or partially utilized referral rewards may be immediately cancelled without compensation. Additionally, if ShopPlus determines that a referral reward was obtained through fraudulent activity, self-referrals, duplicate accounts, manipulation of referral systems, or any other form of abuse or policy violation, such reward shall be permanently forfeited regardless of whether it has been redeemed or remains unused. ShopPlus reserves the right to review historical referral activity and revoke rewards retroactively if evidence of non-compliance is discovered at a later stage. Users acknowledge that referral rewards are conditional promotional benefits and not vested rights, and therefore remain subject to cancellation or forfeiture where necessary to protect the integrity of the Referral Program.

Forfeiture of referral rewards may also occur due to technical, operational, or administrative reasons beyond the control of ShopPlus, including system errors, incorrect attribution of referrals, payment reversals from the referred Business, cancellation of qualifying subscriptions, or failure to meet eligibility requirements after initial approval. In such cases, ShopPlus may revoke or adjust the reward to reflect the correct eligibility status. Where feasible, ShopPlus may notify the User regarding the forfeiture or expiration of rewards; however, failure to provide such notice shall not affect the validity of the forfeiture. ShopPlus shall have the sole discretion to determine whether a reward has expired or been forfeited and shall not be obligated to reinstate any reward once it has been removed in accordance with this Policy. By participating in the ShopPlus Referral Program, Users agree that all referral rewards are subject to expiration and forfeiture rules and accept that ShopPlus retains full authority to enforce such provisions to maintain fairness, security, and proper functioning of the Program.

12. Taxes and Financial Responsibility

Referral rewards provided under the ShopPlus Referral Program are promotional benefits and do not constitute wages, salary, commission, business income guarantees, or any form of contractual financial entitlement. Users participating in the Referral Program acknowledge that they are solely responsible for understanding and complying with any tax obligations that may arise from receiving or utilizing referral rewards in their respective jurisdictions. Depending on applicable local laws, the value of referral rewards—such as one (1) month access to the ShopPlus Enterprise Plan—may be considered a taxable benefit, promotional advantage, or non-monetary incentive, and Users are responsible for reporting such benefits to the appropriate tax authorities where required. ShopPlus does not provide tax advice, financial advisory services, or accounting guidance, and Users are strongly encouraged to consult qualified tax professionals or legal advisors to determine the tax treatment applicable to their participation in the Referral Program.

ShopPlus shall not be responsible for any tax liabilities, reporting obligations, withholding requirements, or regulatory compliance duties arising from a User’s participation in the Referral Program. Any taxes, duties, levies, or charges imposed by government authorities in connection with referral rewards shall be the sole responsibility of the User receiving the reward. In jurisdictions where ShopPlus may be legally required to withhold taxes, report benefits, or provide tax-related documentation, ShopPlus reserves the right to comply with such obligations in accordance with applicable laws and may deduct or adjust the value of referral rewards accordingly. Users agree to provide any necessary information or documentation required for tax compliance, verification, or reporting purposes upon request by ShopPlus or relevant authorities.

Referral rewards are non-cash promotional benefits and do not involve any direct monetary transfer from ShopPlus to the User. As such, Users acknowledge that no financial reimbursement, salary structure, or monetary settlement is associated with the Referral Program. Any perceived monetary value of the Enterprise Plan reward is purely indicative of the subscription benefit and shall not be interpreted as a cash equivalent or financial entitlement. ShopPlus reserves the right to modify the value, structure, or nature of referral rewards at any time, including adjustments required to comply with tax regulations, financial reporting standards, or changes in applicable law. Users further acknowledge that ShopPlus shall not be liable for any penalties, fines, interest, or legal consequences arising from the User’s failure to comply with their tax obligations related to referral rewards. By participating in the Referral Program, each User agrees that they are solely responsible for their financial and tax compliance obligations and that ShopPlus has no responsibility or liability in relation to any tax treatment of referral benefits unless explicitly required by law.

13. Modification or Termination of the Referral Program

ShopPlus reserves the full right to modify, suspend, discontinue, replace, or terminate the Referral Program or any part of it at any time, with or without prior notice, based on business requirements, operational needs, legal obligations, marketing strategies, or any other reason deemed necessary by ShopPlus. The Referral Program is a promotional initiative designed to support customer acquisition and may evolve over time to reflect changes in ShopPlus products, subscription models, pricing structures, or overall business direction. As such, ShopPlus may introduce new referral campaigns, modify existing reward structures, adjust eligibility criteria, change reward values, or discontinue certain promotional benefits entirely. Users acknowledge that participation in the Referral Program does not create any vested right, contractual entitlement, or guarantee of continued availability of referral rewards.

In the event of modification or termination of the Referral Program, ShopPlus may, at its sole discretion, determine how existing referrals, pending rewards, or already earned benefits will be handled. This may include honoring eligible rewards under the terms active at the time of referral, transitioning Users to a revised referral structure, or discontinuing pending rewards where fraud, abuse, policy violations, or technical issues are identified. ShopPlus shall not be liable for any loss of potential rewards, expected benefits, or anticipated value resulting from the modification or discontinuation of the Referral Program. Users are responsible for reviewing updated policies, campaign terms, and promotional conditions communicated through official ShopPlus channels. Continued participation in the Referral Program after any updates shall constitute acceptance of the revised terms unless otherwise required by applicable law.

ShopPlus may also temporarily suspend the Referral Program without notice in cases involving system maintenance, technical upgrades, security concerns, suspected fraud, legal compliance requirements, or operational disruptions affecting referral tracking or reward processing. During such suspension, referral links, codes, tracking mechanisms, or reward generation systems may be temporarily disabled or limited. ShopPlus shall not be responsible for any inability to generate, track, or redeem referrals during such suspension periods. Once the Referral Program is resumed, ShopPlus may reinstate full functionality, introduce revised terms, or continue the program under modified conditions. Any referrals generated during a suspension period may or may not be considered valid depending on system logs, verification capabilities, and the policies in effect at the time.

Termination or modification of the Referral Program shall not affect ShopPlus’s right to investigate prior referral activity, revoke rewards obtained through fraudulent or abusive behavior, or enforce compliance with this Policy for any referrals made before the change. ShopPlus also reserves the right to preserve necessary records related to referral activity for legal, auditing, fraud prevention, and compliance purposes even after the program has been discontinued. By participating in the ShopPlus Referral Program, Users acknowledge and agree that the Referral Program is a discretionary promotional initiative that may be modified or terminated at any time, and that ShopPlus shall have sole authority over its continuation, structure, and enforcement, subject to applicable laws and regulatory requirements.

14. Limitation of Liability

ShopPlus provides the Referral Program strictly on a promotional and “as-is” basis without any guarantees, warranties, or representations of any kind, whether express or implied. While ShopPlus aims to provide a stable, secure, and reliable referral tracking and reward system, it does not guarantee uninterrupted access to the Referral Program, error-free tracking of referrals, accurate attribution of every referral action, or continuous availability of promotional rewards. Users acknowledge that technical systems, internet connectivity, third-party integrations, browser configurations, device compatibility, and other external factors may impact referral tracking, registration attribution, or reward processing. ShopPlus shall not be responsible for any losses, damages, or inconvenience arising from such technical limitations, including but not limited to failed referral tracking, delayed reward issuance, incorrect attribution of referrals, or inability to access referral-related features during maintenance, updates, or system downtime.

To the maximum extent permitted by applicable law, ShopPlus shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to participation in the Referral Program. This includes, without limitation, loss of anticipated rewards, loss of business opportunity, loss of revenue, loss of goodwill, loss of data, or any other commercial or economic loss, even if ShopPlus has been advised of the possibility of such damages. Users acknowledge that referral rewards are promotional benefits with no cash value and are provided at the sole discretion of ShopPlus, and therefore any perceived loss of reward opportunity shall not give rise to any legal claim or compensation obligation against ShopPlus. ShopPlus’s total liability, if any, arising from or related to the Referral Program shall be limited to the actual value of the referral reward, if any, that was validly earned and approved in accordance with this Policy and successfully credited to the User’s account.

ShopPlus shall not be responsible for the actions, omissions, representations, or conduct of referred Businesses or third parties, including any failure by a referred Business to register, subscribe, make payments, or meet eligibility requirements necessary for reward activation. Any disputes between Users and referred Businesses shall be handled independently without involving ShopPlus, unless otherwise required for verification or fraud investigation purposes. ShopPlus also does not guarantee that referral links or codes will always function correctly across all devices, platforms, or networks, and shall not be held responsible for technical issues beyond its reasonable control, including third-party service failures, internet outages, payment gateway disruptions, or system maintenance activities. Users agree that their participation in the Referral Program is voluntary and at their own risk, and that ShopPlus’s role is limited to providing a platform for referral tracking and reward administration. By participating in the Referral Program, Users expressly agree that the limitations set forth in this section are reasonable and necessary for the operation of a scalable, secure, and fair promotional system and that ShopPlus shall not be held liable beyond the extent expressly provided under applicable law.

15. General Provisions

This Referral Policy constitutes the complete understanding between ShopPlus and participating Users regarding the ShopPlus Referral Program and supersedes any prior discussions, communications, representations, or agreements, whether oral or written, relating to the same subject matter. This Policy should be read in conjunction with the ShopPlus Terms and Conditions, Privacy Policy, Cancellation Policy, and any other applicable policies or agreements governing the use of the Platform. In the event of any conflict between this Referral Policy and a separately executed written agreement between ShopPlus and a Business, the terms of the written agreement shall prevail to the extent of such inconsistency. Nothing contained in this Policy shall be construed to create any form of partnership, joint venture, agency, employment relationship, franchise, or fiduciary relationship between ShopPlus and any User participating in the Referral Program. Users participate in the Referral Program solely as independent participants and not as representatives or agents of ShopPlus.

ShopPlus reserves the right to interpret, enforce, and administer this Referral Policy at its sole discretion, including decisions relating to eligibility, referral validation, reward issuance, fraud detection, reward revocation, and dispute resolution. All decisions made by ShopPlus in relation to the Referral Program shall be final and binding, subject only to applicable laws. ShopPlus may assign, transfer, or delegate its rights and obligations under this Policy to any affiliate, successor entity, or in connection with a merger, acquisition, restructuring, or sale of assets without requiring prior notice or consent from Users. Users may not assign, transfer, or otherwise delegate their rights or obligations under this Policy to any third party without prior written consent from ShopPlus. Any attempted assignment in violation of this provision shall be considered null and void.

If any provision of this Referral Policy is found to be invalid, unlawful, or unenforceable by a competent authority, such provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The failure of ShopPlus to enforce any provision of this Policy shall not constitute a waiver of its right to enforce that provision or any other provision at a later time. Section headings in this Policy are provided for convenience only and shall not affect the interpretation or legal meaning of any provision. ShopPlus may update, revise, or amend this Policy at any time in accordance with its operational requirements, and continued participation in the Referral Program following any updates shall constitute acceptance of the revised terms.

By participating in the ShopPlus Referral Program, Users acknowledge that they have read, understood, and agreed to this Referral Policy in its entirety and accept that their participation is subject to compliance with all applicable terms, conditions, verification requirements, and administrative rules established by ShopPlus. Users further acknowledge that referral rewards are promotional benefits subject to eligibility and verification, and that ShopPlus retains full authority to administer, modify, or terminate the Referral Program in accordance with its business needs and legal obligations. This Policy represents a fair and reasonable framework for managing referral activities and ensuring the integrity, transparency, and sustainability of the ShopPlus Referral Program.